I design how people navigate complexity. At Visa and Kaiser, that meant millions of users configuring benefits or parsing medical bills. Today it means AI-native workflows where the design problem is trust: how to surface confidence and uncertainty honestly, keep the human accountable, and never let a human gate checkpoint become a rubber stamp. I design in Figma, build the products and prototypes with code, and iterate until everything is right.
A production AI copilot for medical-claims adjudication, built and shipped solo — Claude and Kimi running the same system side by side, so I could measure the tradeoff instead of assuming it. Refined the denial-reasoning guardrail across eleven documented rounds of live failure before it held.
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The system banks use to build and manage card benefit packages at scale. I designed the inheritance model, the approval workflow, and the token architecture that keep a configuration platform correct as it grows.
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Kaiser members got bills they couldn't understand, and called support instead of paying them. I redesigned the claims experience so they could see what they owed and why. In 2026 I rebuilt the same design as a working prototype, directing Claude Code through Figma MCP.
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Real-time economic intelligence dashboards for government agencies and central banks. I designed a five-filter system where every combination updates five charts simultaneously, with toggle states that persist independently — turning raw transaction data into a new subscription revenue stream.
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Ten years as an art director, graphic designer, and immersive theater artist. The work ranged from brand systems to ad campaigns to immersive theatrical installations. I've designed for websites, print posters, environmental experiences, motion graphics, infographics, and much more.
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